To ensure translation quality and effectively control and manage the entire translation and localization process, we have formulated standard operating procedures inspired by our own quality management system advised by years of project operation experience with a meticulous division of labor and clear responsibilities. Project progress and quality is controlled to ensure they are delivered on time and meet customer quality requirements.
General Process Controls
- Demand analysis: Analyze the real needs of customers and provide the most practical solution and quote.
- Project start: Once both parties have agreed, the contract is signed, and the project commences.
- Project execution: The project manager and team execute the project and control the progress and quality.
- Quality review: The quality review team conducts a review to ensure the project meets customer needs.
- Delivery: The project results are delivered to the customer, and after the payment is settled, it will then be handled by after-sales management.
Translation Process Controls
Standard Workflow Chart (tailored to the specific project) is shown below.
